I sent a detailed sheet with the cylinder including daytime phone numbers and return address's for myself and my brother, they lost it. The billing department somehow got my work number and called me to see who was paying for the work and where to ship it!!
I also called and verified that U.S would remove one stubborn stud. They said, "no problem, as long as it isn't broken off". They tried to get the stud out, broke it off and cut the stud flush with the deck of the cylinder. When the cylinder arrived I saw the remainder of the stud, telephoned them and was told. "We didn't do that, maybe it got broken during shipping



Last but not least a good cleanup and inspection of the cylinder showed about a dozen small holes in the plating. One is the size of a pencil lead. I cant wait to call and talk to them about this in the morning.

Bottom line on this company guys, they are loosers. They do not care about the customer. Everyone makes mistakes, a good company and human being admits to the mistake and makes good on it. U.S. Chrome tried to turn all these these blunders into something that I did wrong. Use a good reputable company such as R.B. Designs. Stay away from these clowns!




